1 Information We Collect
- Contact details: your name, business/brand name, email address, and phone number;
- Payment details: transaction ID, payment method, and amount (processed via third-party payment gateways; we don't store your full card or UPI credentials);
- Campaign details: business information, brand assets, images, quotes, and content you provide for your PR campaign;
- Technical data: IP address, browser type, device information, and cookies from your visit to our website;
- Communications: records of calls, WhatsApp, and email correspondence related to your campaign.
2 How We Use Your Information
We use your information to:
- Plan, write, and distribute your PR campaign, including submission to our wire and publication network;
- Process payments and issue invoices;
- Keep you updated on campaign status, drafts, and published links;
- Respond to support, refund, or grievance requests;
- Meet our legal, tax, and regulatory obligations.
We do not sell your personal data. We share the details necessary to run your campaign — your brand name, story content, and images — with our wire service and publication network solely to deliver the service you've purchased.
3 How Long We Keep Your Data
We retain your information only as long as needed to deliver your campaign, meet legal and tax record-keeping requirements (typically up to 8 years for financial records under Indian law), or resolve any disputes.
4 Your Rights
Under the Digital Personal Data Protection Act, 2023, you can:
- Ask what personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data, subject to our legal retention obligations;
- Withdraw consent for processing (this may affect our ability to continue an active campaign);
- Raise a grievance with our Grievance Officer below, and with the Data Protection Board of India if unresolved.
5 Data Security
We use reasonable security practices as required under Section 43A of the IT Act, 2000, including access controls and encrypted payment processing through authorised gateways to protect your data.
6 Cookies
Our website uses cookies to improve your browsing experience and understand site usage. You can disable cookies in your browser settings, though this may affect how the site works for you.
7 Third-Party Publications
Once your story is published, it may appear on third-party publication websites with their own privacy practices — for example, their own site analytics or cookies. Those sites' privacy policies govern data they independently collect; we're not responsible for how they handle it.
8 Grievance Officer
Email: [email protected]
Response time: We'll acknowledge your query within 48 hours and aim to resolve it within 30 days.